Here’s a simple but powerful way to use mind mapping software to help you build more effective Twitter relationships.
Social media, as best-selling author and speaker Chris Brogan is fond of telling us, is all about building relationships – about bringing a human element to business. If we can connect as people and build trust, then we can more easily understand others’ needs and serve them better.
Twitter is a great place to build a network of people who share common interests, to help each other find answers to pressing questions, commiserate or simply chat about life. So when I read Susan Percy’s entry in my “amazing mind mapping stories” initiative, I was blown away by her simple but profound application of mind mapping software:
Susan has used MindManager to create a mind map of the people she wants to keep track of on Twitter, along with details about what their interests are and what’s going on in their lives – ideal fodder for chatting with them. Here’s how it works, in her words:
“I write the name of the person on a branch and hyperlink that branch to the person’s Twitter page. I create main branches to organize the users by groups, for example: clients, prospects, friends. I create sub-branches from each user to add information about them, such as “likes sushi.” This helps me to easily organize who I want to stay in touch with and also information about subjects which to chat.”